Learning & Resources

Resources & Learning

What's here

Tools, training, and reading material

Everything in one place - for families starting out, clients managing care, and staff completing training.

Continuing Education

Training that keeps care current

Our staff complete required modules annually. Topic-specific deep dives are also available.

Foundational60 min

Dementia Care Fundamentals

Communication strategies, behavior support, and home-safety basics for caregivers serving clients with cognitive change.

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Annual30 min

HIPAA & Privacy Refresher

Required annual training on PHI handling, secure communications, and privacy incident response.

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Foundational45 min

Person-Centered Care Workshop

Aligning daily plans of care with client preferences, routines, and goals - including practical scripts.

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Required60 min

Cultural Humility in Home Care

Working effectively across language, faith, and cultural boundaries with humility and curiosity.

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OSHA40 min

Bloodborne Pathogens & PPE

OSHA-aligned safety training. Includes a knowledge check and printable certificate of completion.

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Foundational35 min

Medication Reminders & Documentation

Scope-of-practice for non-licensed staff: cueing, MAR documentation, and when to escalate.

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Resource Library

Downloads, forms, and quick reads

Practical material we've created for families navigating in-home care for the first time.

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Guide

Family Caregiver Starter Kit

What to expect in the first 90 days of arranging care for a loved one. PDF, 14 pages.

Checklist

Home Safety Walk-Through

Room-by-room checklist for fall prevention, medication storage, and emergency planning.

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Worksheet

Care Plan Conversation Guide

A printable to bring to your free consultation. Helps you organize thoughts ahead of time.

FAQ

Minnesota Waiver Programs

Plain-English overview of CADI, EW, BI, and DD waivers and how they cover home care.

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Form

Authorization to Release Info

Standard ROI form for coordinating with your physician, hospital, or care manager.

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Glossary

Home Care Terms, Plain English

PCA vs. HHA vs. CNA - and other acronyms that show up on assessments and bills.

Resources are emailed on request while we finalize the public document portal. Use our contact form and mention the title you're looking for.

News & Blog

What we're thinking, working on, and celebrating

Short field-notes from our care, training, and community-outreach teams.

Community

April 2026

Welcoming our newest cohort of bilingual caregivers

Eight new caregivers - serving in Spanish, Somali, French, and Swahili - completed orientation this month.

Practice

March 2026

What 'culturally adapted' actually means in our home visits

A short field-note from our practice lead on what cultural humility looks like across the threshold.

Family Tip

February 2026

5 signs it's time to consider a respite caregiver

Burnout shows up subtly. Here's what we ask family caregivers to watch for - and what to do next.

Full-text articles will appear here once the editorial workflow is connected.

Policies

Policies & privacy

The documents that govern how we operate, protect privacy, and handle concerns.

Privacy Policy

How we collect, use, and protect your information.

HIPAA Notice of Privacy Practices

Federal privacy rights and our obligations.

Client Bill of Rights

Your rights as a client of our agency.

Grievance & Complaint Process

How to raise a concern - we take every one seriously.

Non-Discrimination

Equal access to care regardless of background.

Employee Handbook (Staff)

Operational policies for all WeHelp employees.

Quick Answers

Resource FAQs

Do staff need to log in for training?+
Yes - training modules and certificates of completion are available in the staff portal. Click Staff Login at the top.
Can clients access these resources?+
All public resources on this page are available without an account. Some staff-only modules require a portal login.
How do I pay a bill?+
Online billpay is rolling out shortly. In the meantime, your invoice includes mailing instructions and an option to call our office.

Staff & client portal

Log in to manage schedules, complete training, view documents, and update client information.